Shipping and return policies for Cyanide

Shipping Info

For pre-orders please always check your bandcamp link we sent updates as soon as we have from the factory.

If you have any issues regarding your order, damage , loss please sent us a message to deliverancebycyanide@gmail.com.

Please give us 24-48 hours to sent you an answer.
We ship :
To Germany : with DHL ( 4-5 working days )
To Europe : with German Post (10-14 working days )
Overseas : With German Post ( between 30 - 40 days )
Usa : With German Post ( ca. 2 weeks )

Return Policy

You have the right to withdraw from the contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods or, in the case of partial deliveries, the last goods. In order to exercise your right of withdrawal, you must inform us about your decision to withdraw from the contract by means of a clear declaration (i.e. a letter sent by post or by email). You can use the attached sample withdrawal form, but this is not mandatory. Your declaration should be sent to:

Nicolas Schäfer
Zyanid Records
Marktplatz 3
90762 Fuerth

The deadline is met if you send the goods before the period of fourteen days has expired. You have to bear the costs of the return.
Expiry of the right of withdrawal
In the case of contracts for digital goods (download) that are not delivered on a physical data carrier, the right of withdrawal expires as soon as we have started executing the contract, after you have expressly agreed that we will start executing the contract before the withdrawal period has expired, and you have confirmed your knowledge that by giving your consent you will lose your right of withdrawal at the beginning of the execution of the contract. You consent to the beginning and confirmation of your knowledge at the end of the order process on the summary page (query via checkbox, set a checkmark) before sending the order to us.

End of cancellation policy
Withdrawal form (exemplary)
If you want to withdraw from the contract, please fill out this form and send it back to us:

Nicolas Schäfer
Zyanid Records
Marktplatz 3
90762 Fuerth / Germany

I / we (*) hereby withdraw from the contract concluded by me / us (*) about the purchase of the following goods:
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Ordered on ___________ and received on ____________

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Name of the revoking party

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Road

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Zip Code & Place of residence

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Place, Date

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Signature (only for communication on paper)